Privacy Policy

At Sole Media, we are committed to safeguarding your privacy.
This privacy policy outlines how we collect, use, and protect your personal information when you interact with our website and services.

Information We Collect:
We may collect personal details such as your name, email address, phone number, business details, and browsing data. This information is gathered when you:

• Fill out contact forms.

• Schedule a consultation.

• Subscribe to our newsletter.

• Use our services or browse our website.

  
  

How We Use Your Information:
Your information is used to:

• Provide tailored marketing and design services.

• Respond to your inquiries and offer customer support.

• Improve our website and services.

• Send updates, offers, or marketing materials (with your consent).

• Analyze website traffic and user engagement.

Data Security:
We prioritize the security of your data and implement appropriate technical and organizational measures to prevent unauthorized access, disclosure, or misuse.

Cookies:
Our website uses cookies to:

• Enhance your browsing experience.

• Track user activity for analytics purposes.

• Customize content based on your preferences.

You can disable cookies in your browser settings, but this may affect the functionality of certain features.

Your Rights:
You have the right to:

• Access, update, or delete your personal data.

• Opt-out of receiving marketing communications.

• Request details about how your data is used.

To exercise these rights, please email us at info@solemedia.com.au.

Contact Us:
If you have any questions regarding this policy or how your data is handled, feel free to reach out:
Email: info@solemedia.com.au

Terms of Service

By using our website or services, you agree to the following terms:

1. Service Agreement:

   • By engaging our services, you agree to comply with the terms outlined in our signed contract or proposal.

2. Intellectual Property:

   • All designs, strategies, and content provided are the property of [Your Agency Name] unless otherwise agreed.

   • Clients are granted usage rights after full payment is made.

3. Payment Terms:

   • Payments must be made according to the terms outlined in your contract.

   • Late payments may result in service delays or termination.

4. Service Limitations:

   • We strive to deliver quality work but cannot guarantee specific outcomes, as these depend on factors beyond our control (e.g., market trends, client implementation).

5. Dispute Resolution:

   • In the event of a dispute, both parties agree to resolve issues amicably before seeking legal remedies.

Changes to Our Policies:
We reserve the right to update this policy as needed to reflect changes in our services or legal obligations. Updates will be posted on this page with the revision date.

Last Updated: 20/11/2025